H2O Plants
Cold Pack Shipping Add On
Cold Pack Shipping Add On
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You only need to add 1 of these to your order.
Are you in a region that is exceeding 90°F? Well make sure you add this item onto your order so we can ensure your plants stay at a temperature that they will be ok in. Please note Cold Packs can only work up to 105°F effectively. If temperatures exceed that we may hold back the package until temperature are below 105°F.
These cold packs are reusable and are completely safe for human skin contact or too cool your cooler at the beach!
Shipping & Returns
Shipping & Returns
If an item arrives damaged or not as described, you can request a refund by contacting our customer service team within a specified time frame. We may ask you to provide photos or other evidence of the damage. Once we receive your request and confirm the issue, we will process the refund as soon as possible.
Our Guarantee
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Shipping
We take great pride in our commitment to ship on time. Our team works diligently to ensure that every order is processed promptly and efficiently.
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Refunds & Returns
If an item arrives damaged or not as described, you can request a refund by contacting our customer service team within a specified time frame.
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Quality Guarantee
We ensure the quality of our products by using high-quality materials, and working with reputable suppliers.
